Overbookings and Gaps
Spreadsheets and paper calendars cannot prevent double bookings or highlight vacant nights between stays.
Booking Workflows
Manage Every Reservation from Booking to Checkout
A structured booking workflow that follows each reservation from draft or pending through confirmation, check-in, and departure — keeping your team aligned and your calendar accurate.
What Manual Booking Management Costs You
Guest Communication Gaps
Confirmation emails, payment reminders, and arrival instructions slip through the cracks without a structured guest lifecycle.
Status Confusion
Reception, housekeeping, and owners each keep their own version of "who is staying where" — leading to daily misalignment.
Revenue Blind Spots
Without structured booking data, seasonal trends, cancellation rates, and average stay length remain guesswork.
How Manage.Camp Handles Reservations
Visual Booking Timeline
A calendar view shows every unit, every day, color-coded by status — pending, confirmed, checked-in, or checked-out.
Guest Lifecycle Tracking
Each reservation moves through defined stages such as draft, pending, confirmed, checked-in, and checked-out. Status changes are logged and visible to the team.
Availability Rules
Set minimum stay, turn-over days, seasonal closures, and unit-level restrictions. The system enforces them automatically when creating bookings.
Team Notes and Requests
Attach internal notes and guest requests to any reservation so staff see the right context at check-in without asking reception.
Multi-Unit Group Bookings
Handle family groups, tour operators, or event blocks that span multiple units within a single reservation record for one stay.
Up and Running in Three Steps
- 1 Set up your units, starting pricing structure, and availability rules with guided onboarding support.
- 2 Train your reception team on the booking timeline — most teams are comfortable within a single shift.
- 3 Go live: new reservations flow into the calendar, status changes stay visible to the whole team, and everyone works from one source of truth.
Reservation Data You Can Rely On
Every status change, price override, and cancellation is audit-logged with timestamps and user attribution. Your booking history is always traceable.
Reservation System FAQ
Q1
Can I import existing reservations from a spreadsheet?
Not as a self-serve reservation import today. Reservation migration is currently handled case by case during onboarding.
Q2
Does the system prevent double bookings?
Yes. Availability rules are enforced at booking time — the system will not allow overlapping confirmed reservations on the same unit.
Q3
Can different team members have different booking permissions?
Absolutely. Role-based access controls who can create, modify, cancel, or view reservations and guest details.
Q4
How are cancellations handled?
Cancelled bookings are retained with full history. The unit is immediately released back to the available pool.
Q5
Is there an API for integrating with external booking channels?
Yes. The current REST API supports reservation creation and reservation status queries, alongside availability, pricing, and webhook flows for integrations.
Ready to Streamline Your Bookings?
See how a structured reservation workflow can reduce errors and save your team hours every week.
Talk to us
Pricing on request