Booking conflicts during peak season
When two staff members update the same spreadsheet from different devices, double-bookings happen. The campground usually discovers the conflict at check-in, not before.
Migration Guide
A practical walkthrough for campground operators switching from manual tracking to dedicated reservation software — covering what migrates, what to re-enter, and how to avoid the mistakes that cause booking confusion or data loss during the switch.
When two staff members update the same spreadsheet from different devices, double-bookings happen. The campground usually discovers the conflict at check-in, not before.
Availability lives in three places: the main spreadsheet, a staff member's personal notes, and yesterday's printout. None of them fully agree.
Seasonal rates, minimum stays, and extra fees exist in a spreadsheet that only the owner can interpret reliably. Onboarding new staff takes weeks.
Guest data and booking history is stored in rows and sheets that were never designed to answer questions like occupancy rate, average stay length, or revenue per unit type.
Most of what you have built in spreadsheets can be moved. The real work is structuring it correctly before import.
Unit inventory
Self-serve import for units and pricing rules is now available with preview-before-apply review, CSV/XLSX uploads, and corrected-file re-upload if blocking errors are found. Guided onboarding is still available if you want migration help.
Pricing rules
Export pricing rules to CSV and align headers to the import template. Manage.Camp's import tool validates rules before applying them, so conflicts show up before they cause problems.
Open reservations · Guest contact data
Guest and reservation migration is agreed during onboarding. Self-serve CSV/XLSX import for these records is not available today.
Q1
Decide which history you need for operations and record keeping. Keep a readable archive and agree which records to migrate before switching.
Q2
Treat migration as a rebuild opportunity. Export what you can, then use the Manage.Camp pricing rule interface to re-enter the edge cases manually. Rebuilding from scratch with a clean structure is often faster than trying to clean years of accumulated spreadsheet logic.
Q3
Timing depends on data quality, volume and the agreed scope. Review a sample export with us before choosing a cutover date.
Q4
Account owners can request a migration ZIP in Data & Portability, including guest contacts, reservations, pricing and map data. Download requires re-authentication; credentials and internal security data are excluded.
If your spreadsheet situation is recognizable in this guide, the next step is a conversation about your specific setup — unit count, season structure, and what urgency looks like.
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